Please Note: Priority Shipments may be delayed at this time due to COVID-19
Fuse Lenses are custom cut to order. Being a custom product means that each order can take a few days to process. Our processing time is currently 1-3 days. During times of high volume, our processing time may go up. Please keep in mind that Fuse Lenses is closed during the weekend and does not ship out orders on those days.
Most domestic orders choosing first-class shipping will arrive within 13-15 business days. Priority Shipping also receives priority processing and will arrive sooner. Priority processing means the order will ship within 24-48 hours of when the order is placed depending on what time the order is placed.
We ship out using USPS. You will be emailed a tracking number once your order is ready to ship. It may take an additional day for the tracking to become updated. Keep in mind, once the package leaves our offices, the shipment is out of our control. However, your satisfaction is our responsibility and we are here to help you in any way that we can.
For Concierge or Rx orders, please allow up to 14-15 business days for processing after your frames have been received.
Keep in mind that shipping is out of our control, so we are unable to guarantee delivery times.
*For Rx and concierge orders, if your glasses are not received within 90 days of your original order, the order will be canceled and refunded.
All orders are shipped through USPS and tracking may not stay updated once your order leaves the United States. We are unable to guarantee a delivery date for international orders. Please allow additional time for your lenses to process through customs before they are delivered to you. Certain countries may experience longer delivery times due to this customs process. Those countries include Chile, South Africa, Reunion, UAE, Brazil, and Saudi Arabia.
Keep in mind, International customers are responsible for paying any additional customs or fees associated with their order.
*Please note, we are unable to process Rx lenses and Custom Concierge orders for International customers at this time. We are sorry for any inconvenience.