Did you have a rewards account before 4/04/2019?
If so, you may need to make a new account. We recently switched over our website platform and required our users to create new passwords for their old accounts. If this could be you, reach out to customer service to have them resend an account verification.
Just having trouble logging in?
If you forgot your password, you can use the options on the screen to reset your password.
If something just isn't working, it can help to clear your cached files.
Please try both resetting your password and clearing your cache before contacting customer service.