I chose refund but decided on an exchange instead, how do I cancel my return? Fuse Lenses April 16, 2021 15:23 Follow No problem! We can help cancel your return. All you need to do is reach out to customer service before sending back your items, and we can help with processing your exchange. Related articles What is your return process? What is your exchange policy? How long until I receive my exchanged items? Custom Program Refund/Exchange Policy How do I update or cancel my order? Comments 0 comments Please sign in to leave a comment.