All exchanges begin processing immediately after confirmation!
Exchange orders are subject to our normal processing time of 3-5 business days (5-7 business days during peak season) and are shipped first class through USPS. Shipping times are out of our control, but most orders should arrive within 3-5 days after your order is shipped.
If you are looking to receive your exchanged items quicker, please contact customer service BEFORE requesting an exchange through the portal. Please note, customer support is available Monday-Friday 9a-5pm EST.