Everything Else

Rewards

• What if I can't redeem my reward points
• How does the referral program work?
• How do I add points from my purchase? (I wasn't logged into my rewards account at checkout)
• How do I apply my reward points to past purchases?
• Do reward points expire?
• How long do reward points take to show in my account?

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Account Information

• How do I log into my account?
• How To Create A New Account
• What happened to my account?
• Where are my past orders?
• What to do if you forgot your account password

Website Trouble

• What to do if you can't check out on the website
• How to Clear your Browser's Cache
• How to Remove Items from the Shopping Cart

Misc

• What is Prop 65?
• Do you have other replacement parts for sunglasses?
• How do I get sponsored?
• Do you have a phone number I can call?
• Do you offer a military/first responder discount?
• Do you wholesale your lenses?

Gift Cards

• How do I check my gift card balance?
• Can I use a discount code to purchase a gift card?