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Custom Lenses

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  • What Frames are Eligible for Custom Lenses?
  • Can you replace the screws in my frame?
  • Can you repair my broken sunglasses?
  • When will I receive items ordered with my concierge service order?
  • How do I reorder custom lenses?
  • Custom Program Refund/Exchange Policy
  • How much does the custom program cost?
  • How long does the custom program take?
  • Can you match my original lenses?
  • Are my frames protected?
  • Will I get my case/original lenses back?
  • How Many Frames Can I Send In?
  • What happens if I need a replacement set of lenses?
  • How long do I have to send my frames in?
  • My box never arrived, help!
  • What if I don't like the way the lenses fit?
  • My Sunglasses Have Not Arrived
  • International Custom Orders
  • My Frames Came Back with No New Lenses
  • How can I start the custom lenses process?
  • Can you do lenses for any style sunglasses?
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