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Contact Us: Storefront Hours, Phone Support, & Customer Care OptionsUpdated 2 hours ago

Need to get in touch with the Fuse crew? We are here to help!

Whether you're visiting our local storefront in Palm Harbor, FL, or reaching out to our Customer Care team online, here is everything you need to know about our hours, location, and the best ways to reach us for fast service.

Storefront Location & Hours of Operation

Come visit us in person! Our local Florida storefront is officially open for walk-ins Monday through Saturday.

Day of WeekStorefront Location & HoursPhone Support Availability
Monday – Friday9:00 AM – 6:00 PM EST9:00 AM – 6:00 PM EST
Saturday9:00 AM – 5:00 PM EST9:00 AM – 6:00 PM EST
SundayClosedClosed-Email Support only
  • Storefront Address: 32050 US Highway 19 North, Palm Harbor, FL 34684

Contact Methods & Support Options

  • Primary Email: Reach out directly at [email protected] or via our website Help Center.

    • Response Time: We do our best to reply to all messages within 24 hours on business days. If you email multiple times on the same email thread, it can delay responses.

  • Phone Support: Call us at 727-600-8061 (Available Monday through Friday, 9:00 AM – 6:00 PM EST).

Why Email / Written Support is Best

We help hundreds of customers every single day with a passionate, small team based right here in Palm Harbor, Florida!

We are best able to help you through written channels like email or chat because it allows our team to:

  1. Get the Full Picture: Review your complete order history, past tickets, and frame details in one place.

  2. Research & Verify: Inspect optical measurements and trace files for exact frame compatibility.

  3. Review Photos: Easily receive and review photos of your frames and temple markings for precise model identification.

  4. Send Instant Links: Send direct links to matching lenses, checkout carts, or helpful guides so you can get what you need instantly!

Frequently Asked Questions

  • What is Fuse Lenses' phone number?

    • You can reach us by phone at 727-600-8061 Monday through Friday from 9:00 AM to 6:00 PM EST.

  • Can I visit Fuse Lenses in person?

    • Yes! Our storefront at 32050 US Highway 19 North in Palm Harbor, FL, is open Monday through Saturday from 9:00 AM to 6:00 PM EST, and until 5 PM on Saturdays.

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Contact Us

  • Contact Us
    Need help finding lenses or have an issue with the lenses you have received? We are here to help Monday-Friday 9-5pm EST
    • For faster service, please provide any important information such as:
    • Model info/Lens size listed/photos
    • Updated address
    • Any pertinent information that may be needed