Fuse Lenses logo
Fuse Lenses logo

All articles

Can you replace the screws in my frame?Updated a year ago

We do our best to replace broken or loose screws where we can when you send in your frames for a concierge order. However, we have a limited supply and variety of screws on hand and are unable to guarantee that we can replace the screws in your frame.

In order to properly trace your sunglasses for custom lenses, they must be secured with the correct screws. Unfortunately, in the event that we are sent an incomplete frame and we do not have the right screws to replace them, your frame will be returned as it was received and the order refunded. 

Was this article helpful?

Contact Us

  • Contact Us
    Need help finding lenses or have an issue with the lenses you have received? We are here to help Monday-Friday 9-5pm EST
    • For faster service, please provide any important information such as:
    • Model info/Lens size listed/photos
    • Updated address
    • Any pertinent information that may be needed