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Custom Lens Warranty & Replacement GuideUpdated 28 minutes ago

All lens purchases at Fuse Lenses come backed by our incredible warranty program.

Warranty Coverage Options

  • Standard Warranty (Included Free): All lens purchases (Standard, PRO, or AMP tiers) include a Lifetime, 1-time replacement warranty with a no-questions-asked policy.

  • Extended Warranty (Optional Upgrade): Customers can extend their coverage by purchasing an additional warranty year at checkout. This adds an extra 1-time replacement to your purchase.

  • If your lens color is out of stock or discontinued, a lens of the same value will be offered instead.

How to Claim a Warranty Replacement

If you need a replacement under your active warranty, you have two options depending on your frame model:

  1. Direct Lens Shipping (Fastest Option): For many popular brands and models, your frame shape is already saved in our database! If your order qualifies, we can ship the replacement lenses directly to your home so you can pop them in yourself.

  2. Lab Installation (Prepaid Box): If your frames are not on file or you prefer professional installation, we can send you a prepaid shipping box to mail your frames back to our lab. Our team will install the new lenses and ship your sunglasses safely back to you.

Frequently Asked Questions

  • What does the standard warranty cover? It covers a 1-time lens replacement for the lifetime of your lenses, no questions asked.

  • How do I know if my lenses can be shipped directly without sending my frames? Ask our customer service team! We can check our database to see if your specific frame shape is saved on file.

  • Can I extend my warranty coverage? Yes, by adding our extended warranty option to your cart at checkout, you secure an additional 1-time replacement.

To start the warranty process, reach out to Customer Service.


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