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How do I reorder custom lenses?Updated a year ago

In most cases, once your lenses are out of warranty, you will have to place a new custom lens order to reorder lenses, even for the same glasses. 

We apologize for any inconvenience this may cause. Unfortunately, we are not able to save every frame that our lab processes.

If your lenses are still within the warranty period, we will cover the $30 shipping charge to send your frames back into our lab for a replacement. You can contact customer service to check on your warranty status.

In some cases, we may have saved your shape on file! This is true if your sunglasses are from a popular brand or model on our site. If you've placed an order with us and want to check if your lenses are available for repurchase, you can search our website or contact customer service.

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