What happens if I need a replacement set of lenses?Updated a year ago
You are in luck! All of our lens purchases come backed by our warranty!
Standard Warranty: All lens purchases include a 1-year, 1-time replacement warranty standard, no questions asked.
*** If the product has been discontinued, you will be offered a replacement of the same or lesser value.
Even better, Fuse PRO (Polarized + Anti-Reflective) lenses include a lifetime, 1-time replacement guarantee.
Extended Warranty: On top of that, we allow you to extend your standard warranty for another year! Just add the extra warranty to your cart, and we will add another 1-year, 1-time replacement to your purchase. For Fuse PRO lenses, this add-on is for one extra lens replacement over the lifetime of your lenses. Extended warranties are not able to be purchased for Rx lenses at this time.
If you need a warranty replacement, you have the choice of sending the frame back in to be installed. We will send out a box for you to send the frame back in.
If you are looking for a faster option and would rather install the new lenses yourself, we can send the new set directly to you.
***If your frames were a popular brand or model, they may have been saved into our database. For those frames, we are able to send the lenses directly to you. If you were interested in this quicker method, ask us if your order qualifies.***