What happens if I need a replacement set of lenses?Updated 10 days ago
You are in luck! All of our lens purchases come backed by our warranty!
Standard Warranty: All lens purchases (Standard, PRO, or AMP) include a Lifetime, 1-time replacement warranty, no questions asked.
Extended Warranty: On top of that, we allow you to extend your standard warranty for another year! Just add the extra warranty to your cart, and we will add another 1-time replacement to your purchase.
If you need a warranty replacement, you have the choice of sending the frame back in to be installed. We will send out a box for you to send the frame back in.
For many popular brands, your frames may have been saved in our database. For those, we are able to send the lenses directly to you. If you are interested in this quicker method, ask us if your order qualifies.
To start the warranty process, reach out to Customer Service.
If your lens color is out of stock or discontinued, a lens of the same value will be offered instead.