Why Did My Free Shipping Disappear After Entering a Discount Code?Updated an hour ago
If you noticed free shipping disappear from your cart after applying a promo code or redeeming your VIP Rewards points, don't worry; your cart isn't glitching!
At Fuse Lenses, Free Standard US Shipping applies to orders with a subtotal of $65 or more after all discounts and promo codes are applied (and before taxes and shipping costs).
How Cart Math & Free Shipping Work
| Cart Checkout Step | Example A (Qualifies for Free Shipping) | Example B (Drops Below Free Shipping) |
| Initial Cart Subtotal | $80.00 | $70.00 |
| Applied Promo Code | 15% Off (-$12.00) | 15% Off (-$10.50) |
| Subtotal After Discount | $68.00 | $59.50 |
| Free Shipping Status | ✅ FREE Standard US Shipping (Over $65) | ❌ Standard USPS Shipping Added (Under $65) |
Quick Fix: How to Get Free Shipping Back!
If your discount code dropped your total under $65, you don't have to pay for shipping! The easiest workaround is adding a small accessory to your cart to push your subtotal back over $65:
Grab a Sticker Pack ($2.99): The ultimate budget hero to bump your cart total over the $65 mark.
Add Lens Care & Accessories: Hard cases, lens cleaning spray kits, micro-screwdrivers, or sunglass cords.
Exclusions & Terms
Domestic US Only: Free standard shipping thresholds apply exclusively to non-prescription US orders.
Excluded Order Types: Prescription, Concierge custom tracing, and International orders do not qualify for free shipping thresholds.
Manual Fee Adjustments: Because shipping thresholds are automatically calculated by our store engine at checkout, our team cannot manually waive shipping fees on orders that fall below $65.
Frequently Asked Questions
Why is free shipping calculated after discounts instead of before?
Our website promotion engine calculates all order thresholds based on the final order subtotal after promo codes or rewards points are subtracted.
What is the fastest way to hit $65 if I'm only a couple of dollars short?
Throw a $2.99 Fuse Sticker Pack or a lens cleaning cloth into your cart! It usually costs less than paying for standard USPS shipping fees.