Your Rewards and Store Credit GuideUpdated an hour ago

We offer store credit, gift cards, and rewards! Instead of dealing with confusing point systems, your rewards are stored directly as cash-value store credit in your personal digital wallet, with cashback percentages that increase as you move up through our VIP tiers!

How Store Credit Works

• Dollar-for-Dollar Value: Every reward dollar equals $1 of actual store credit.

• Your Digital Wallet: Credit is automatically tied to the email address on your customer account.

• Easy Application: Earned rewards apply directly to future orders at checkout.

Ways to Earn Store Credit

1. Purchases and Cashback: Earn credit on qualifying purchases.

2. Customer Support: If you need help with an order or choose store credit for a return, our team can deposit credit right into your wallet.

How to Redeem Store Credit

1. Log In: Make sure you are signed into your account using the email address tied to your credit.

2. Go to Checkout: Add your items to your cart and head to checkout.

3. Apply Your Credit: Look for your available Store Credit Balance at checkout and select it to deduct from your total. (Store credit acts as a payment method, so you can still use a promo code too.)

💡 Important Note on Express Checkout: If you use an express checkout option like Apple Pay or Google Pay and the email address attached to your wallet differs from your express checkout email, it can flag or delay your order. For the smoothest experience, make sure to check out using the exact email address tied to your account rewards.

Our VIP Loyalty Program & Tiers

Earn more store credit as you shop with our VIP Loyalty Program! Your cashback percentage increases based on how many orders you have made:

• Explorer (First 2 Orders):

  • 2.5% cash back on standard orders

  • 1% cash back on prescription orders

• Trailblazer (3rd Order):

  • 5% cash back on standard orders

  • 2.5% cash back on prescription orders

• Legend (5+ Orders):

  • 7% cash back on standard orders

  • 5% cash back on prescription orders

Frequently Asked Questions

• Can I stack store credit and a discount code? Yes! Store credit is treated like currency, so you can enter a promo code and apply your store credit on the same order.

• How do I check my balance? Log into your account dashboard or wallet overview to view your available balance.

• Does store credit expire? Promotional or support credits may have expiration dates noted in your award email. Purchased gift cards never expire.

• Can store credit be transferred? Credit is non-transferable and stays locked to the email account that received it.

Need Help?

If you have questions about your balance or trouble applying credit, reach out to our team with your order number and account email so we can get you sorted out quickly!