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Prescription Policies and Shipping

What is the return policy on Prescription lenses?

Unfortunately, we cannot accept returns on Prescription lenses. Your prescription lenses are custom created just for you, with your prescription, and specifically for your frames! If you decide on another color or lens option, the lenses have to be d

What is the warranty on Prescription lenses?

Add one year of scratch protection to your prescription lens purchase!. General Warranty Information:. All prescription lens and sunglasses purchases include a 60-day vision guarantee and one-year protection against manufacturer defects. You can add

Do you ship prescription lenses internationally?

We are unable to process prescription lenses for international customers. We apologize for any inconvenience.

How long until I get my prescription lenses?

Once we receive your frames, it typically takes 10 to 15 business days for us to process your order and custom-cut your prescription lenses before they are on their way back to you. Then, just 2-3 more business days before you receive everything back

How can I get a receipt for my purchase for insurance or reimbursement purposes?

If you require a receipt for your purchase, simply contact us with your request. We can provide you with the necessary documentation, which you can use for claims processing with your insurance or for reimbursement purposes.

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