Policies
What is the warranty policy?
Fuse PRO Polarized + Anti-Reflective Coating lens purchases include a lifetime, 1-time replacement guarantee. It doesn’t matter if something happens today, tomorrow, or 10 years from now -- we’ve got your back. All lens purchases include a lifetime,
What is your exchange policy?
Because we custom-cut all lenses in-house out of our Palm Harbor, Florida lab, we are often able to resolve fit issues and exchange your lenses for the correct fit. All lens purchases include a 60-day guarantee! Within 60 days after the date of deliv
What is your return process?
All lens purchases include a 60-day guarantee. Within 60 days after the date of delivery, you may exchange or return your item for a full refund. To be eligible for a return, your item must be unused, in the original packaging, and in the same condit
How long until I get my refund?
Once your return is received, inspected, and approved, we will send an email to notify you that your refund is processing. At that time, a credit will automatically be applied to your original method of payment. Depending on your bank or method of pa